Terms & Conditions
Last Updated: January 2025
Agreement to Terms
By accessing our website or using our services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our services.
Services
Black Dove Event Planning LLC provides event planning, cleaning services, and personal concierge services. Specific services, deliverables, and pricing are outlined in individual service agreements or contracts.
Booking and Payment
Deposits
A non-refundable deposit is required to secure your booking. Deposit amounts vary by service and are specified in your service agreement.
Payment Terms
Payment schedules are outlined in your service agreement. Final payment is typically due 7-14 days before your event or service date. Late payments may result in service suspension or cancellation.
Additional Fees
Any services or changes requested beyond the scope of your original agreement will be billed separately and require your approval before proceeding.
Cancellation and Refunds
Cancellation policies vary by service type. Please refer to our Cancellation Policy page or your service agreement for specific terms. Generally:
- Deposits are non-refundable
- Cancellations made within 30 days of service may incur additional fees
- Rescheduling is subject to availability and may incur fees
Client Responsibilities
Clients agree to:
- Provide accurate and complete information
- Respond to communications in a timely manner
- Make payments according to the agreed schedule
- Provide necessary access to venues or properties
- Inform us of any changes or concerns promptly
Limitation of Liability
Black Dove Event Planning LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from our services. Our total liability shall not exceed the amount paid for services.
We are not responsible for the actions or failures of third-party vendors, though we will make reasonable efforts to coordinate and communicate on your behalf.
Force Majeure
We are not liable for failure to perform services due to circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, government restrictions, or venue closures.
Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Black Dove Event Planning LLC and protected by copyright laws. We may use photos and details from your event for marketing purposes unless you opt out in writing.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.
Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of modified terms.
Contact Information
For questions about these Terms and Conditions, please contact us:
Black Dove Event Planning LLC
1807 Hudson Dr, Kissimmee, FL 34759
Email: info@blackdoveeventplanning.com
Phone: (448) 240-7294